Returns & Warranty – ARUNATRADINGCOMPANY
At ARUNATRADINGCOMPANY, we’re committed to making your shopping experience for premium headwear seamless and stress-free. If your purchase doesn’t meet your expectations, our clear and customer-focused return and warranty policy ensures you’re supported every step of the way.
Returns Policy
- 30-Day Return Window – Return any item within 30 days of delivery for a full refund or exchange.
- Condition – Items must be unused, in original condition, with all tags attached and packaging intact.
- Process – Initiate a return by contacting our support team with your order number and reason for return.
- Refunds – Approved returns will be refunded to your original payment method. Shipping costs are non-refundable unless the return is due to our error.
Warranty Coverage
Every hat and cap sold through ARUNATRADINGCOMPANY comes with a limited warranty, depending on the product type and material.
Our warranty protects against:
- Defects in materials or craftsmanship
- Failure in stitching, brim integrity, or print durability
This warranty does not cover:
- Normal wear and tear, such as fading, minor pilling, or surface abrasion
- Damage caused by improper use, accidents, or unauthorized modifications
- Incorrect care, including washing, storage, or exposure to extreme conditions
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect.
Depending on the situation, we may offer:
- A replacement hat or cap at no cost
- Repair guidance or support for minor issues
- Coordination with authorized local service providers for complex cases
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For any inquiries, visit our Contact Us page anytime. We’re here to ensure your satisfaction—starting July 20, 2026, and beyond.